Terms and Conditions

Terms of Service

Genie Chatbot
The Genie Chatbot is an app designed to help users identify potential solutions to problems in the decommissioning and clean up sector. The privacy policy is explained below. For more information please contact us at triz@cogentus.co.uk

Idea Catalog
The Idea Catalog is a series of technology databases designed to stop reinventing the wheel. It contains thousands of ideas of previous solutions that may, potentially, offer an idea for your particular problem.


By using Triz Cogentus ("Service"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Cogentus Consulting Ltd ("Company") reserves the right to update and change these Terms of Service without notice.

Violation of any of the terms below may result in the termination of your account.

Account Terms

1.  You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

2.  You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction (including but not limited to copyright laws).

4.  You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.

5.  Your login may only be used by one person – a single login shared by multiple people is not permitted.

6.  You must be a human. Accounts registered by “bots” or other automated methods are not permitted.


General Conditions

1.  You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by the Company.

2.  You must not modify, adapt or hack the Service.

3.  Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.

4.  You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

5.  We may, but have no obligation to, remove content and accounts that we determine in our sole discretion are unlawful or violates any party’s intellectual property or these Terms of Service.

6.  You understand that the technical processing and transmission of the Service may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

7.  The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

8.  You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

9.  The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern your use of the Service, superceding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms of Service).

10.  Questions about the Terms of Service should be sent to info@cogentus.co.uk.


Copyright

1.  This website and its content is protected under international copyright law. These include, but are not limited to, the United States and United Kingdom copyrights.

2.  Any redistribution or reproduction of part or all of the contents on this website in any form is prohibited. No part of this website may be reproduced, transmitted or stored in any form or by any means, electronic or mechanical, including photocopying, recording, framing, inline linking, mirroring, or by any information storage, website or retrieval system without express written permission from the Company. 

3.  The look and feel of the Service is copyright Cogentus Consulting. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company.

Payment, Refunds, Upgrading and Downgrading Terms

1.  The Service is offered with payment in advance. Once that period is up, you will only be able to continue using the Service by paying in advance for additional usage. If you fail to pay for additional usage, your account will be frozen and inaccessible until payment is made.

2.  For any upgrade or downgrade in plan level, will result in the new rate being charged at the next billing cycle. There will be no prorating for downgrades in between billing cycles.

3.  Downgrading your Service may cause the loss of features or capacity of your account. The Company does not accept any liability for such loss.

4.  All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.

5.  Refunds are processed according to our fair refund policy.

Cancellation and Termination

1.  You are solely responsible for properly canceling your account.

2.  If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. But there will not be any prorating of unused time in the last billing cycle.

3.  The Company, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your account. The Company reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

1.  The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice.

2.  Prices of all Services are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Cogentus website or the Service itself.

3.  The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.


Our fair refund policy

Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you're ever unhappy, for any reason, just drop us an email at info@cogentus.co.uk and we'll take care of you.  Get in touch

At the end of the day, nearly everything on the edges comes down to a case-by-base basis. Email us at info@cogentus.co.uk, tell us what's up, and we'll work with you to make sure you’re happy.